Returns & Refunds Policy
Last updated: September 24, 2026
30-day policy
You have 30 days from the delivery date to report a problem or return an item.
Defective or damaged signs
If a sign fails to read — it does not open your review page when tapped — or arrives damaged, email a photo and your order number to [email protected] within 30 days of delivery. We will replace it or refund it in full, free of charge, including shipping. There is no need to send it back unless we ask.
Unused items
Each sign is custom-programmed for one business, but you can still return unused items in their original condition within 30 days of delivery for a full refund of the item price. You pay the return shipping.
How to start a return
Email [email protected] with your order number (and photos, for a defect). We reply within 1 business day with the return address and instructions.
Refunds
Refunds go back to your original payment method within 5–10 business days after we receive your return or approve a defect claim. Your bank may take a few extra days to post it.
Exchanges
To switch to a different product, return the unused item for a refund and place a new order.
Restocking fees
We do not charge a restocking fee.
Questions
Write to us at [email protected]. For delivery times and costs, see our Shipping Policy.
Questions? Contact us
- NFC Review Signs
- [email protected]